We ship worldwide through Canada Post. Shipments are made weekly (except during holidays) on Monday and Thursday. Any import duties, taxes, and brokerage fees for packages delivered outside of Canada are assessed at the border and will be charged on delivery and are not included in our shipping charges.
If you are not satisfied with your purchase, please return the item to us within 30 days of purchase and we will issue a full refund to your original method of payment, minus a $3 processing fee. Please note that original shipping charges will not be refunded.
Returns must contain at least 50% of the original contents. You will be responsible for paying your own shipping costs when returning an item. Customs duties and taxes are non-refundable through Elixirs for Life.
If you require additional information regarding returns or exchanges, please feel free to email us using our contact form. Processing of returns takes approximately 14 days from receipt of the product.
To make a return, please send the item, along with your receipt and contact information to:
Elixirs for Life
# 109 1170 Kensington Crescent NW
Calgary, AB Canada
We accept payment through PayPal, Visa, MasterCard and Debit cards from most countries. We currently do not accept prepaid Visa, Mastercard, or American Express Giftcards.
We'd love to hear from you! Please contact us at firstname.lastname@example.org